Our Customers

The customer is king at Carlsberg UK. Or we should say ‘customers’, because we work with a huge range of clients, from pub chains and small independent pubs to wholesalers, big supermarkets and smaller retailers.

“People care about what they do and truly want to provide the highest standards of customer service.”
John Beirne, Retail Warehouse Manager

We have a partnership approach with our customers which we believe is unique in our industry. It’s all about building relationships with customers and delivering more to exceed expectations – not simply selling beer. This approach works for our customers and it works for our client-facing people, who enjoy a more interesting role and have the chance to apply their talents in lots of different markets.

So what do our customers think of us? These are just a few of the comments we’ve received:

“The Carlsberg team has always looked after us very well. They’re good at going forward and seeing where the trade is heading – they figure out the market really well.”

“People at Carlsberg understand our needs, and in the rare event there’s a problem, they deal with it swiftly.”

“The customer service is the best I’ve ever experienced. Everyone is so friendly, happy and helpful.”